At New Seasons by Sheerin, we strive to deliver high-quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, please review our policy below..
🛍️ Returns.
We offer a 7-day return policy from the date of delivery.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Item must be unused, unworn, and unwashed
Must be in original condition with tags and packaging
Proof of purchase (order receipt or confirmation) is required..
Additional non-returnable items:
- Sale or discounted items
- Jewelry items (for hygiene reasons)
- Customized or made-to-order products
- Damaged items caused by misuse
To complete your return, we require a receipt or proof of purchase..
Refunds.
Once we receive and inspect your returned item:
You will be notified about approval or rejection
If approved, your refund will be processed within 5–10 working days
Refunds will be issued via your original payment method
Late or missing refunds.
If you haven’t received your refund:
1. Check your bank account
2. Contact your payment provider
3. If still unresolved, email us at rahidzarin011@gmail.com
Sale items.
Only regular priced items may be refunded. Sale items cannot be refunded.
🔁 Exchanges.
We only replace items if:
1. The item is defective
2. You received the wrong product
To request an exchange, contact us at:
📧 rahidzarin011@gmail.com
🚚 Return Shipping.
To return your product, you should mail your product to: {physical address}.
- Customers are responsible for return shipping costs
- . Shipping charges are non-refundable
- . We recommend using a trackable courier service
Return Address:
📍 [Your Business Address Here]
📞 Need Help?
For any questions regarding returns or refunds, contact us:
📧 rahidzarin011@gmail.com